These Terms of Service (“Terms”) govern your access to and use of the Lachance Fitnesscoaching application, website, and related services (the “Service”). By creating an account or using the Service, you agree to these Terms.
The Service
Lachance Fitness provides private personal training and coaching, delivered through a digital application that includes program delivery, progress tracking, nutrition guidance, and direct messaging with your coach. Coaching is provided on an individual basis and tailored to you.
Eligibility and Accounts
- You must be at least 16 years old to use the Service.
- You sign in using a one-time code sent to your email. You are responsible for keeping access to your email account secure and for activity that occurs under your account.
- You agree to provide accurate information and to keep it up to date.
Medical Disclaimer & Assumption of Risk
Exercise carries inherent risks, including the risk of injury. The Service provides general fitness coaching and is not medical advice, diagnosis, or treatment, and your coach is not acting as your physician. You should consult a qualified healthcare provider before beginning any new training or nutrition program, particularly if you are pregnant, have a medical condition or injury, or take medication.
You participate in your training voluntarily and at your own risk, and you assume responsibility for that risk. You agree to stop exercising and seek medical attention if you experience pain, dizziness, shortness of breath, or any other warning sign. Nutrition guidance is general and is not a substitute for advice from a registered dietitian or physician. Results vary from person to person, and we do not promise specific outcomes.
Payments, Credits & Sessions
Where the Service or a coaching plan requires payment, fees are described at the point of purchase and processed by our payment provider; we do not store full card numbers.
- Credits. Some features and sessions are paid for with credits, priced at a flat rate of one credit per US dollar. Credits are purchased in advance, have no cash value, are non-transferable, and are non-refundable except where required by law.
- Booking and cancellation. Booking a session spends the corresponding credits at the time of booking. Cancelling a session frees the time slot but does not automatically refund the credits; your coach may make exceptions at their discretion.
- Recurring plans. Where offered, recurring plans renew automatically until cancelled. Fees already paid are non-refundable except where required by law or expressly offered.
Your Responsibilities
- Use the Service only for its intended, lawful purpose.
- Do not share your account or resell access to the Service.
- Follow our Acceptable Use Policy, which is part of these Terms.
Intellectual Property
The Service, including programs, content, branding, and software, is owned by Lachance Fitness and protected by applicable laws. We grant you a limited, personal, non-transferable license to use the Service for your own training. Your own data and uploads remain yours.
Cancellation and Termination
You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms or use the Service in a way that creates risk or harm. On termination, the licenses granted to you end, and we handle your data as described in our Privacy Policy.
Disclaimers and Limitation of Liability
The Service is provided “as is” without warranties of any kind, to the fullest extent permitted by law. We do not guarantee specific fitness results, which depend on many factors within your control. To the fullest extent permitted by law, Lachance Fitness will not be liable for indirect, incidental, or consequential damages arising from your use of the Service, and our total liability will not exceed the amount you paid us in the twelve months before the claim.
Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Continued use of the Service after changes take effect means you accept the revised Terms.
Contact
Questions about these Terms can be sent to hello@lachancefitness.com.